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Inside.Waldenu.Edu>Department Directory

Walden University Directories

We're here to help you! Browse through the contacts listed below to find the right person to help you with your questions, then simply send an e-mail or pick up the phone and call.



Academic Advising

Academic Programs

Academic Records & Course Registration

Alumni Relations

Disability Services

Faculty

Financial Services

Library Services

Residencies

Student Support and Customer Service

 




Contacts for Your Questions about Academic Advising

 

Hours: Monday through Friday 7:00 am to 7:00 p.m. CST
Phone: 1-800-WaldenU (925-3368)
Email: See below

 


Richard W. Riley College of Education and Leadership
For Questions About: Email
M.S. in Education (all specializations) msedadvise@waldenu.edu
 
Doctor of Education (Ed.D.) eddadvise@waldenu.edu
Ph.D. in Education peducadvise@waldenu.edu
Post-Baccalaureate Teacher Preparation Programs (including M.A.T. Option) tppadvise@waldenu.edu
 
 
Endorsement Programs (With M.S.Ed. With a Specialization in Special Education Option) endorsespadvise@waldenu.edu
 
 

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College of Management and Technology, including School of Management and NTU School of Engineering
For Questions About: Email
B.S. in Business Administration undergradadvise@waldenu.edu  
Master of Business Administration (M.B.A.) mmbaadvise@waldenu.edu   
Ph.D. in Applied Management and Decision Sciences amdsadvise@waldenu.edu 
 
NTU School of Engineering ntuadvise@waldenu.edu 

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College of Health Sciences, including School of Nursing and School of Health Sciences
For Questions about: Email
M.S. in Nursing nursadvise@waldenu.edu
Master of Public Health pubhadvise@waldenu.edu
 
Ph.D. in Public Health pphadvise@waldenu.edu
Ph.D. in Health Services hhsadvise@waldenu.edu  

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College of Social and Behavioral Sciences, including School of Counseling and Social, School of Psychology and School of Public Policy and Administration
For Questions about: Email
M.S. in Mental Health Counseling mhcadvise@waldenu.edu
Ph.D. in Human Services mhcadvise@waldenu.edu  
M.S. or Ph.D. in Psychology programs (including Post-Doctoral Psychology Certificates) psycadvise@waldenu.edu
 
Master of Public Administration (M.P.A.) mmpaadvise@waldenu.edu  
Ph.D. in Public Policy and Administration pppaadvise@waldenu.edu  

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Contacts for Your Questions about Academic Programs

Richard W. Riley College of Education and Leadership -- Doctoral Programs (Ph.D. and Ed.D.)
Walden Staff For Questions About: Hours M - F CST Phone Email
Joe Ann Hinrichs, Interim Associate Dean, Doctoral Programs
Ph.D. in Education Program 1-800-Walden-U
Extension 1470
JoeAnn.Hinrichs@waldenu.edu

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Richard W. Riley College of Education and Leadership -- M.S. in Education Program
Walden Staff For Questions About: Hours M-F CST Phone Email
Kelley Costner,
Associate Dean  M.S. in Education Program
M.S. in Education Program Kelley.Costner@waldenu.edu

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Contacts for Your Questions about Academic Records and Course Registration
For Questions About: Walden Staff Hours (M – F CST) Email Phone
All student inquiries, registration and course withdrawals, scheduling assistance, referrals, data processing Student Service Representatives: 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
M.S. Education registration and scheduling, new student registration, continuing student registration
Registration and Scheduling Coordinators


9 a.m. – 5 p.m. 1-800-WALDENU
registrar@waldenu.edu
Ed.D. registration and scheduling, M.S. in Nursing registration and scheduling, assistance for quarter-based students,
new student registration, continuing student registration
Registration and Scheduling Coordinators 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Address changes, name changes, student IDs Academic Records Specialist 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Non-degree seeking students (except M.S. in Education, M.S. in Nursing, and Ed.D.), national student loan clearinghouse, financial suspension, loan deferments Academic Records Specialist 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Transcript requests, academic records management,
grading (M.S. in Education, M.S. in Nursing, Ed.D.)
Academic Records Specialist 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Veteran Services, SOC representative, degree verifications Veteran's Certifying Official 9 a.m. – 5 p.m. 1-800-WALDENU
registrar@waldenu.edu
Grade information Academic Records Specialist 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Leave of Absence
Return form, leave of absence, university withdrawals, readmission
Academic Records Specialist 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Change of program/specialization, Knowledge Area Module (KAM) processing, Learning Agreement processing Academic Records Specialist 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Colleague technical and database maintenance, Colleague report writing, curriculum management development/maintenance
Technical Systems Analyst
9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Graduation validations, diplomas, degree audits Degree/Audit/Graduation Coordinator 9 a.m. – 5 p.m. 1-800-WALDENU
registrar@waldenu.edu
FERPA compliance, operations, policy communication, staff development/training Operational Records Manager 9 a.m. – 5 p.m. 1-800-WALDENU
registrar@waldenu.edu
FERPA compliance, curriculum, technology Associate Registrar 9 a.m. – 5 p.m. 1-800-WALDENU registrar@waldenu.edu
Records Office
Petitions
FERPA
Student Appeals

 

 

   
 
Registrar 9 a.m. – 5 p.m. 1-800-WALDENU
registrar@waldenu.edu

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Alumni Relations
Alumni Association Hours (M – F EST) Phone Email
Shannon Mouton, Alumni Relations Manager 9 a.m. – 5 p.m. 866-452-8732, Ext. 8084 alumniassociation@waldenu.edu

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Disability Services
For Questions About: Phone Email
Accommodations, release of information, registering with disability services 800-925-3368 disability@waldenu.edu

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Faculty
For Questions About: Walden Staff Hours (M – F CST) Phone Email
Faculty Pay Support Dottie Dortch, Walden Payroll Department   9 a.m. – 5 p.m.  

ptfacultypayroll@waldenu.edu

Robin Lewis, Walden Payroll Department   9 a.m. – 5 p.m   ptfacultypayroll@waldenu.edu
New Faculty Orientation Charlie Orchard,
Instructional Support & Training Manager
charlie.orchard@laureate-inc.com

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Financial Services
For Questions About: Hours (M – F CST) Phone Email
Financial aid questions, entrance and exit interviews, loan processing, and financial aid status 8:30 a.m. –
5 p.m.
800-444-6795 finaid@waldenu.edu
Account questions, payments, tuition
reimbursement, graduation fee questions, statements, billing, and refund checks
8:30 a.m. –
5 p.m.
800-444-6795 bursar@waldenu.edu
refund@waldenu.edu

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Library Services
For Questions About: Hours (M – F EST) Phone Email
Identifying, obtaining, and/or evaluating scholarly information for papers, KAMs, and theses or dissertations 7:30 a.m. –
5:30 p.m.
800-437-0501 waldenlb@waldenu.edu

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Residencies
For Questions About: Hours (M – F CST) Phone Email
Residency planning, residency registration, new student orientation residency, residency records. 7:30 a.m. – 4:30 p.m. 800-925-3368 residencies@waldenu.edu

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Student Support and Customer Service
Student Support and Customer Service Team Hours M-F CST Phone Email
For general Walden customer service including technical assistance with your online courses, you may contact the Student Support and Customer Service Team during normal business hours. 8 a.m. to 8 p.m. (866) 925-HELP (4357) support@waldenu.edu

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eCollege Technical Support Hours M-F CST Phone Email
For technical assistance, please contact eCollege 24 hours a day, 7 days a week, or email at helpdesk@walden.ecollege.com or at 1-800-254-9660. If you are unable to access toll-free numbers, please dial them directly at 303-873-0005. 24 hours, 7 days a week (800) 254-9660 helpdesk@walden.ecollege.com

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Walden University is accredited by The Higher Learning Commission and a member of the North Central Association, www.ncahlc.org; 312-263-0456. © Copyright 2007 Walden University; Telephone: 800-925-3368